Refund and Returns Policy

Effective Date: 30 April 2026

Business Name: Boss Store

Boss Store (“we”, “our”, “us”) sells T-shirts and related apparel. This policy explains the conditions under which returns and refunds are accepted.

You may request a return if:

– The product is damaged, defective, or incorrect at the time of delivery

– The request is made within 7 days of delivery

– The product is unused, unwashed, and in its original condition with tags and packaging intact

Returns that do not meet these conditions may not be accepted.

The following items are not eligible for return:

– Used, washed, or worn T-shirts

– Products without original tags or packaging

– Items purchased under clearance or final sale (if applicable)

To initiate a return:

– Contact us at support@bossstore.com

with your order details

– Provide clear images if the product is damaged or incorrect

– Our team will review and provide return instructions

Do not send products back without confirmation.

Refunds are processed only after the returned product is received and inspected.

– Approved refunds will be issued to the original payment method

– Processing time: 5–10 business days after approval

Refund timelines may vary depending on your payment provider.

– Exchanges are subject to product availability

– If the requested size or item is unavailable, a refund may be issued instead

– If the return is due to our error (damaged, defective, or incorrect item), we will cover return shipping

– For other approved returns, return shipping costs may be the responsibility of the customer

– Orders can be cancelled before they are shipped

– Once shipped, orders cannot be cancelled and must follow the return process

If an order is returned due to:

– Incorrect address

– Customer unavailability

Re-shipping charges may apply.

For return or refund requests:

Email: info@storeboss.org

Phone Number: +1 978-766-2665